Client Development

The Importance of Demonstrating Value to Your Clients

To have long-term happy clients as an attorney, CPA, or financial advisor, it is instrumental that you not only provide value to your clients but also demonstrate your value to them.   My first job was at Nordstrom. There, I learned the importance of customer service and always taking the best care of your clients at any […]

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The Number One Business Development Tool Is Taking Care of Your Clients

As we head into the holiday season, remember that the number one business development tool you have in your pocket is taking care of your current clients. I was fortunate to start my career at Nordstrom in 2001. The backbone of everything Nordstrom has done since 1901 is taking care of the customer. Two sentences in their

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